To earn your Loyalty Points you must be a registered customer. This allows us to store your points. Guest customers will not earn points. Therefore make sure you opt to ‘Create an Account’. Just log in before checking out or fill in the password fields to create one during checkout. Simple!
Loyalty points are earned when you buy products from us and are based on the total value of your order. Every £1 you spend earns you 1 point (except for Burns products, who have their own scheme, and Highland Handmade products). 1 point is equal to 1 pence, for example 100 points will earn you £1 off any future order.
We have tried to make the process as simple as possible for you to use, and you will notice that we have not adjusted our prices to compensate for giving away points so they really are a discount! The more you spend the more points you earn.
Once logged into your account you can see the current status of your points by checking your account home screen. Alternatively when you place an order, you will see that you have outstanding points on the “view basket” screen. You can choose to use them against that order, or save them up for future use.
Your points will never expire, if you come back after placing an order now in a few years time your points will still be here! (subject to terms and conditions at the bottom of this page)
Remember Loyalty Points are issued only when an order has been placed, and only for orders made with an account, which is of course free and easy to sign up for.
In order to earn and then later use the points you must have an account with us ( so that we can store the points ) - so just log in before checking out or fill in the password fields to create one during checkout. Simple! Once logged in you can see the current status of your points by checking your account home screen.
In order to use the loyalty points in any way you must agree to following ( standard legal stuff! ):